Occasional technical support

Distinct provides technical support solutions and services.We ensure occasional technical support by making available for you one of the best system administrators.


Occasional support 1

Occasional support 2

Occasional support 3

Resource type 3rd level 3rd level 3rd level
Services included replacement of hired administrator replacement of hired administrator replacement of hired administrator
Availability Monday to Friday,10 - 18 Monday to Friday,10 - 18 Monday to Friday,8 - 22
Hours included 3 5 10
Intervention time max 2h max 1h immediately
Intervention hours outside the business hours 0 1 1
Intervention time outside the business hours n/a best-effort 8
Operating system Linux/Windows Linux/Windows Linux/Windows
24/7 monitoring yes yes yes

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