Constant Technical Support

Distinct provides technical support solutions and services. For fast solutions you can opt for our packages of constant technical support.


Constant Technical Support 1

Constant Technical Support 2

Constant Technical Support 3

Constant Technical Support 4

Resource type 3rd level 3rd level 3rd level 3rd level
Services included replacement of hired administrator replacement of hired administrator replacement of hired administrator replacement of hired administrator
Availability Monday to Friday,8-22 Monday to Friday,8-22 Monday to Friday,8-22 Monday to Friday,8-22
Hours included 20 25 30 50
Intervention time max 2h max 2h immediatelly immediatelly
Intervention hours outside the business hours 3 3 4 5
Intervention time outside the business hours best-effort 8 4 2
Operating system Linux/Windows Linux/Windows Linux/Windows Linux/Windows
24/7 monitoring yes yes yes yes

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